Question 1

What is Nevatal?

Accepted Answer

Nevatal is a clinic management software designed by doctors for doctors. It combines scheduling, electronic medical records, electronic invoicing, automated RIPS generation, and more in one intuitive system.

Question 2

Who is Nevatal for?

Accepted Answer

Nevatal works for solo medical practices up to multi-location clinics. It's ideal for dermatology, aesthetic medicine, dentistry, ophthalmology, psychology, and similar specialties.

Question 3

How much does Nevatal cost?

Accepted Answer

Pricing starts from $99,000 COP per user per month. Prices scale with your team size: 1 user ($99,000), 2-5 users ($79,000 each), 6-10 users ($59,000 each), 11+ users ($39,000 each).

Question 4

How long does implementation take?

Accepted Answer

Most clinics are fully operational in 2-3 days. We handle data migration and setup. You don't need IT help or technical knowledge.

Question 5

Can I import my current patients?

Accepted Answer

Yes. We offer import from Excel or CSV with a guided template. Our team helps you through the process to ensure all your data transfers correctly.

Question 6

Does it include RIPS generation?

Accepted Answer

Yes. RIPS generation is fully automated and meets all DIAN regulations. You no longer need to do this work manually.

Question 7

Does it work with electronic invoicing?

Accepted Answer

Yes. Nevatal integrates with Factus for electronic invoicing in Colombia. You can generate and send electronic invoices directly from the system.

Question 8

Does it have WhatsApp integration?

Accepted Answer

Yes. Nevatal includes WhatsApp Business API integration for appointment reminders, confirmations, digital prescriptions, and direct patient communications.

Question 9

Is my data secure?

Accepted Answer

Yes. We use bank-level encryption (TLS 1.3) and comply with all Colombian healthcare data regulations. Your data belongs to you and you can always export it.

Question 10

How is support?

Accepted Answer

We offer 24/7 WhatsApp support. You talk directly with people, not bots. Average response time is under 10 minutes during business hours.

Question 11

Is there a minimum contract?

Accepted Answer

No. Nevatal works month-to-month without long contracts or commitments. You can cancel at any time without penalty.

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